Compliance Manager


Crystal Stairs, Inc.

We are seeking a Compliance Manager who is responsible for overseeing the Agency's internal audit work and the Quality Assurance Unit to ensure alignment with the Agency's overall strategic plan. The Manager will also be responsible for coordinating, implementing and monitoring the full audit cycle including risk management, control management, financial reliability and compliance with all contract requirements, directives and regulatory guidelines in collaboration with Quality Assurance staff and internal audit consultants. The Manager will proactively support the Agency in establishing and monitoring program best practices to mitigate risks and ensure compliance with contracts and grants. This Manager plays a key role in working with the Chief Compliance Officer to develop the Agency's annual audit plan.

Key Responsibilities

• Provides general oversight and leadership to the Quality Assurance Unit to ensure internal policies and procedures are alignment with the Agency's risk management objectives and strategic initiatives interviews.

• Responsible for managing the engagement of any internal audit consultant(s) and monitoring the accomplishment of the consultant's deliverables.

• Identifies, develops, and documents Agency compliance issues or concerns, and ensures compliance issues are being investigated, reported and resolved.

• Supports management staff in preparing for contract monitoring reviews. Communicates or assists in communicating the results of external contract monitoring reviews, and internal audit consulting projects via periodic written reports and oral presentations to the Executive Office, Compliance Committee, and the Audit Committee of the Board of Directors.

• Provides technical assistance and education on contract or grant performance and makes recommendations concerning areas reviewed.

• Develops and maintains productive staff relationships through individual contacts and group meetings.

Experience, Knowledge, Skills and Abilities

• Five (5) or more years of experience in contract compliance, grant monitoring or internal audit with a minimum of three (3) years of that experience in a nonprofit or government environment administering social services programs. Three (3) or more years of supervisory experience. Familiarity with child care subsidies or head start programs is a plus.

• Bachelor's degree from an accredited college or university required. A graduate degree in business administration, public administration, or a related field is preferred.

• Must have significant experience with compliance monitoring reviews for County, State or Federally funded programs.

• Must have strong analytical and problem-solving skills.

• Ability to maintain confidentiality, objectivity and impartiality.

• Must have strong interpersonal skills with the ability to communicate tact and confidence.

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