Advisor Services Specialist

Premier Wealth Management, Inc.

Location: REMOTE

The Advisor Services Specialist will interact with Premier Wealth Management financial professionals providing support in Sales Supervision and Operations. We are looking for that person who has a passion for educating, support, organization and working one-on-one with Premier’s financial professionals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides extraordinary customer service to financial professionals and Home Office Staff, handle incoming calls and respond to questions;

Collaborate with financial professionals to communicate and implement policies and procedures (including those of clearing firms and sponsor companies), sharing information and providing input in order to strengthen relationships with financial professionals’ offices;

Supervise personal securities activities of financial professionals by reviewing/approving sales activity, reviewing/approving correspondence, and serving as an escalation contact for financial professionals;

Identification and resolution of red flag items in the Firms supervision system(s);

Conduct routine surveillance of electronic communications and online presence for adherence to FINRA, SEC, and written supervisory procedure compliance;

Assists in researching Supervision issues;

Conduct supervisory reviews with financial professionals;

Collaborate with team members to address sales practice concerns;

Maintain familiarity with industry knowledge of key topics, knowledge of company policies and procedures, and knowledge of company and industry financial software applications;

Increase knowledge of document preparation and processing as well as other advanced services. Troubleshoot complex issues related to business processing;

Answer and problem-solve incoming telephone, voice mail, e-mail and occasionally in-person requests professionally and courteously;

Seek avenues of continuous improvement to enhance day to day process and procedures;

Performs other duties and responsibilities as assigned;



KNOWLEDGE, SKILLS, AND/OR ABILITIES:

Ability to maintain confidentiality and exercise discretion and a commitment to professionalism, accountability, customer focus, and teamwork.

Mature and diplomatic interpersonal skills, including professional phone demeanor.

Ability to maintain a flexible working attitude, while performing job duties in stressful situations or handling complex communication.

Independent decision-making skills.

Proficiency in MS Outlook, MS Excel, MS Word and MS Power-point.

Ability to follow written and oral instructions.

Excellent organizational skills, efficiency, project agility, and communication skills, both verbal and written.

Great attention to detail.



SUPERVISORY RESPONSIBLITIES: None

EDUCATION AND/OR EXPERIENCE:

High School diploma required.

2 – 3 years industry experience preferred.

CERTIFICATES, LICENSES, REGISTRATION: FINRA S7 and S24.